FAQ's
What currency are the prices do I see in the site?
All prices are in USD.
Shipping & Delivery
How fast do you ship?
Orders are processed within 1–2 business days and typically arrive within 3–5 business days across the continental U.S. You’ll receive a tracking link the moment your order ships.
Do you offer free shipping?
Yes — we offer free U.S. shipping on all orders over $60. Orders under that threshold are calculated at checkout based on your region.
Where do you ship from?
All orders ship directly from our U.S. fulfillment center. Our products are crafted in Canada, developed by our chemists and dermatologists for unmatched performance, then shipped to you from within the States — no overseas delays or dropshipping.
Returns & Exchanges
What’s your return policy?
If you’re not completely satisfied, we’ll make it right. Returns are accepted within 30 days of delivery for unused items in their original packaging. Email us at info@americansailorbrand.com and we’ll take care of you.
What if something arrives damaged?
It’s rare, but if it happens, just send us a quick photo within 2 days of receiving your order — we’ll replace it immediately.
Products & Ingredients
Are your products natural?
Yes. Every American Sailor formula is crafted with all-natural, high-performing ingredients — including jojoba oil, coconut oil, argan oil, allantoin, and vitamin E — with no parabens, synthetics, or harsh alcohols.
Who makes your products?
Our line is developed by a team of chemists and dermatologists in Canada, ensuring every product meets the highest standards for skin health and shaving performance.
Are your products made in the USA?
Our products are formulated and produced in Canada, then shipped from our U.S. warehouse for fast delivery across the States.
Is the aftershave scented?
Our Aftershave & Daily Moisturizer is fragrance-free — ideal for sensitive skin and layering with your own cologne.
Is the shaving cream safe for sensitive skin?
Yes — it’s dermatologist tested and designed to prevent razor burn and irritation while delivering a smooth, consistent shave.
Veteran Ownership & Mission
Are you really veteran-owned?
Proudly. American Sailor was founded by a U.S. Navy veteran who set out to bring back the art of the classic wet shave — built on tradition, quality, and self-discipline.
What’s your mission?
To help men slow down, shave right, and enjoy the ritual again — not the rush. We believe a proper shave is a moment of self-respect, and our products are made to make that moment count.
Contact & Support
How can I reach you?
You can contact our team anytime at info@americansailorbrand.com or through our contact form. We typically respond within 24 hours, Monday through Friday.